As an online retailer we understand contact with our customers is important, that is why we offer various options to give the best possible service. If you would like friendly advice over the phone then call our sales line; no phone handy? Then email us, we respond to all emails within one working day. More Details...

We want our delivery service to be hassle free, so you can now choose between Super Saver which is free on orders over £29 and Standard which will see your order arrive within 4 days. More Details...

Shop at Pet Supermarket® and if you are not satisfied with your purchase simply return your product with our 7 day no quibble returns policy. We have made our terms crystal clear and our charges transparent to avoid any nasty surprises. More Details...

Pet Supermarket® is completely dedicated to your total satisfaction. All of our terms and conditions have been put in place to protect the interests of our customers and to provide the best possible service to you all. Outlined below are all of our terms and conditions. If you want to buy from this site or use our web site you can only do so on these terms and conditions, and by using this web site you are agreeing to be bound by them. More Details...

Need a question answered that has probably been asked? Here you will find a list of the most asked questions, from Where is my order? To how secure is your site? More Details...

Pet Supermarket® staff go through a special training program designed to give them all of the tools required to advise you on what products are best for your pet. They are also on hand to answer any questions you may have. You can also read expert advice from our own vet. More Details...