Layout Table~~~~1618~1618~~
Pet Supermarket Help Desk~~~~1618~45873~~
New Layout Table~~~~1618~1653~~
New Link Item~~~~1618~17307~~
New Link Item |
Our Guarantee~Pet Supermarket GuaranteeOur Guarantee
Our unbeatable 5* guarantee

We offer the best service of any online pet company in the UK which is why we are the UK's favourite online pet store, we may not have the largest range of products but we do have the best, and everything you see is available for next day delivery. We operate from a 13,000 sq ft warehouse and our doors are open on weekends for you to come and see us. We thrive to keep our customers satisfied whatever it takes!

Pet Supermarket Guarantee

Lowest Price Guaranteed that's our promise!

Pet-Supermarket not only offers our customers an outstanding service but we also offer you unbeatable low prices. And if on the off chance you do find something cheaper elsewhere we will refund you the difference.

Our price match guarantee is calculated on a like for like basis including delivery charges. Below is an example of how we calculate our price match.

Our Price

Competitor

Product

£39.99

£29.99

Delivery

£5.00

£7.99

Total

£44.99

£37.98

Difference

£7.01

Total

£7.01

Many online retailers offer thousands of products which they do not stock. We aim to provide the right balance between our competitive prices whilst being able to offer you the best service.

We can therefore only provide our guarantee when the item is available to purchase immediately online at another online store (Excluding Ebay), for same day dispatch and next day delivery - either before you purchase, or within 7 days of your purchase from Pet-Supermarket. Price match excludes Discount coupons provided by Pet-Supermarket, which can not be used on price match items.

If you do wish to take us up on our offer please contact us by clicking here.

Pet Supermarket Guarantee

Products in stock and the best delivery service in the UK!

3 Unbeatable Reasons why we offer the best delivery service in the UK!

** REASON 1 **
NEXT DAY DELIVERY
AVAILABLE ON ALL ORDERS PLACED BEFORE 1 pm

** REASON 2 **
SAME DAY DISPATCH
ON ALL ORDERS PLACED BEFORE 1 pm

** REASON 3 **
DELIVERY OPTIONS TO SUIT YOUR NEEDS INCLUDING NEXT DAY, TIMED DELIVERY AND SATURDAY DELIVERY.

Our fantastic range of delivery services are also available to customers abroad in Europe, North America, Asia & Australasia.

Not only do Pet-Supermarket offer unbeatable low prices, we also stock over 3,000 products available for next day delivery when you order before 1pm! Which is by far the biggest choice online and the best service in the UK. Many of which are very hard to find elsewhere. If however you do not see what you require then please contact us and we will be more than happy to help you.

Pet Supermarket Guarantee

100% Product Satisfaction or Send it back!

If upon receiving your item, you are dissatisfied for any reason whatsoever, please return your order in it's original condition and we will reimburse you for the value of the item, less any handling costs. It's that simple! Please ensure that the item is returned back to us in it's original condition unless faulty within 7 days of the date the item is delivered to you. Please be aware that you are unable to cancel your contract for services carried out for example postage and packing. For full details please view our returns policy.

Pet Supermarket Guarantee

Orders delivered on time or we will give you a £5 voucher!

We offer a standard 4-5 working day courier service in the UK starting from only £2.50

In the unlikely event that your order should fail to arrive within our promised delivery period please email us at sales@pet-supermarket.co.uk along with your order number and we will carry out a thorough investigation with our courier and endeavour to get your package delivered to you. We will also send you a credit voucher for the value of £5, no questions asked.

Pet Supermarket Guarantee

Professionally trained staff & Expert advice!

Pet-Supermarket now employ our own Veterinarians ensuring that our staff go through a special training program designed to give them all of the tools required to advise you on what products are best for your pet. They are also on hand to answer any questions you my have.

This has also allowed us to provide the best possible care and advice for our customers pet. We now supply both prescription and veterinary products which are normally only available to buy from your vet. But the difference is our unique approach to our customers which simply can not be matched anywhere else.

~~~1618~53155~~
Click here for our complaints procedure~Pet Supermarket GuaranteeClick Here for our Complaints procedure

Here at Viverdi Ltd t/a Pet-Supermarket we want our customers to be delighted with every order placed and we will endeavour to give all our customers the very best service. However in the unlikely event that you feel you have a complaint with regards to any part of the service received please see the following guidelines.

~~~1618~30589~~
Click here for our complaints procedure |
New Link Item~~~~1618~1654~~
New Link Item | Menu Page | Toolbar Page |
Frameset Page | Index Page | Table of Contents