SureFlap: a smart choice for pet owners
SureFlap products are designed to make looking after your pet easier, improving their quality of life and helping you understand your pet’s needs while being able to personalise your product based on your dogs’ or cats’ preferences and care routine.
Extra security
SureFlap pet doors and cat flaps use microchip technology to ensure that only your pets can enter or exit your home. This keeps unwanted animals away, such as foxes, neighbour pets or stray cats, offering peace of mind to pet owners.
Convenient control
With the Sure Petcare app, available for iOS and Android, you can monitor and control your pet’s access remotely. Get notifications when your pet enters or leaves and adjust settings like curfew mode to restrict access during certain times.
Easy installation
SureFlap pet doors and SureFlap cat flaps are designed for easy installation in various locations, including doors, walls, and windows. They are suitable for both cats and small dogs, accommodating pets up to 7 kg (15.4 lbs).
Long battery life
Your SureFlap pet door or SureFlap cat flap will offer you up to 6 months of battery life, reducing the frequency of replacements. An indicator light alerts you when it’s time to change the batteries.
Multiple pet support
The system can store up to 32 pet identities, making it ideal for homes with multiple cats or dogs. Whether your pets are microchipped or wear RFID collar tags, SureFlap is suitable for both, ensuring seamless access for all your furry companions.
The gift of the outdoors
SureFlap microchip pet doors and SureFlap microchip cat flaps give your pets the freedom to come and go, enjoying the outdoors safely and independently. By adjusting the settings based on your pet’s microchip or RFID tag, they will be able to explore away while you have the security and peace of mind.
FAQs
How does the SureFlap range work? The SureFlap pet door and SureFlap cat flap use microchip or RFID technology to identify your pet, allowing only registered animals to enter your home. It prevents unwanted animals from entering, adding extra security and reducing territorial stress.
Can I install SureFlap in any door or wall? Yes, SureFlap pet doors and cat flaps are designed for installation in doors, windows, and walls. For walls, tunnel extenders are available to accommodate varying length. Mounting adapters are also offered for glass installations.
How many pets can I register? SureFlap devices can store up to 32 pet identities. This feature is ideal for multi-pet households, allowing each pet to have personalised permissions when it comes to access. Registration is simple and can be done via the device’s interface.
What if my pet isn’t microchipped? If your pet isn’t microchipped, you can use the SureFlap RFID Collar Tag as an alternative. This tag works seamlessly with SureFlap devices, ensuring your pet has the same secure access.
How are SureFlap products powered? SureFlap pet doors and cat flaps are battery-operated, requiring 4 AA batteries. Depending on usage, the batteries typically last up to 12 months. A low battery indicator alerts you when it’s time for a replacement.
Is there a warranty for SureFlap products? Yes, SureFlap products come with a 3-year warranty. This warranty covers manufacturing defects and ensures peace of mind for pet owners. Details of the warranty can be found on the official website.
Can I control the pet door remotely? Yes, with the SureFlap Connect range of pet doors and cat flaps and the Sure Petcare Hub (which are sold as a bundle or separately), you can control your SureFlap microchip pet door or cat flap remotely via the Sure Petcare app. The app allows you to lock/unlock the door, monitor your pet’s activity, and receive notifications.
What is the installation process like? Installation is straightforward. For doors, a hole size of 165mm (W) x 171mm (H) is required. For glass installations, a circular hole with a diameter of 212mm should be cut. Detailed instructions are provided with the product.
Does SureFlap work with all microchips? Yes, SureFlap cat flaps and pet doors are compatible with all common microchip formats, including 9, 10, and 15-digit numbers (you can use their compatibility checked on their website, simply enter your pet’s microchip number). This wide compatibility ensures that most pets can use the device without issues.
Are there any accessories available? Yes, SureFlap offers a range of accessories, including tunnel extenders for wall installations and mounting adaptors for glass doors. These accessories ensure a secure and tailored fit for your specific installation needs.